1. General Policy

• Notification: Cancellations should be made by email.

  
  

• Refunds: Refund eligibility and amount will depend on the notice period provided before the event or workshop start date.

  
  

2. Cancellation Deadlines

• More than 14 days before the start date: Full refund minus a £5 admin fee.

  
  

• 7 to 14 days before the start date: 75% refund minus a £5 admin fee.

  
  

• Less than 7 days before the start date: No refund will be provided but if notified at least 48 hours before the start, 50% of the fee will be applied as credit to your account.

  
  

3. Rescheduling

• More than 7 days before the start date: Participants may reschedule to another event or workshop of equal value without any additional fee.

  
  

• Less than 7 days before the start date:     Rescheduling is subject to availability and may incur a rescheduling fee.

  
  

4. No-Show Policy

• Participants who do not turn up for their scheduled event or workshop without prior notification will forfeit their fee.

  
  

5. Special Circumstances

• In cases of emergency or illness, please contact us as soon as possible. We may offer a one-time reschedule to a future event or workshop at our discretion or apply a credit to your account.

  
  

6. Cancellation by Us

• We reserve the right to cancel or reschedule events or workshops due to low numbers, staff illness, or other unforeseen circumstances.

• In the event we need to cancel a class or workshop, participants will be offered a full refund or the option to transfer to another event or workshop of equal value.

  
  

7. Contact Information:

• For cancellations, rescheduling, or any questions regarding this policy, please contact us.

  
  

Please also see our General T's & C's for sessions or parties booked in our studio.